Topics include :
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Understanding conflict ? what is it?
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Examine the behaviour of people engaged in conflict
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How to recognise triggers of conflict
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Understand how to safely defuse angry spectators
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Understanding the importance of effective complaint and resolution procedures
Enrolment form
Defusing conflict and anger in sport – for ground officials (free) enrolment form
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Date: 7 Apr 2009 how to enrol
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Time: 6.30pm – 9pm
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Venue: NSW Sport and Recreation conference room, Ourimbah Campus, Brush Road, Ourimbah
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Cost: FREE
A minimum of 10 participants are required to run this course.
How to enrol
You can enrol into our programs by phone, fax, mail or in person. Please ensure you have read our booking terms and conditions.
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By phone: Call (02) 4362 3184. For deaf, hearing and speech impaired people only, TTY (02) 9006 3701
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By fax: Complete the enrolment form and fax to (02) 4362 2910.
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By mail: Complete the enrolment form and mail it to: NSW Sport and Recreation, C/- Ourimbah Campus, University of Newcastle, Brush Road, Ourimbah NSW 2258.
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In person: Visit Ourimbah Campus, University of Newcastle, Brush Road, Ourimbah NSW 2258 or your closest office.
Enrolment form
Defusing conflict and anger in sport – for ground officials (free) enrolment form
